Reporting a Loss
If you have a loss to report, contact us as soon as possible.
During normal business hours, call us:
Beloeil Area: 450-467-4777
Elsewhere in Quebec: 1-800-467-5067 (toll-free number)
Outside normal business hours, please dial your insurer's EMERGENCY CLAIM NUMBER:
| AXA : |
1 800 361 4330 |
| Groupe Estrie-Richelieu : |
1 800 363 8971 |
| Intact Assurance : |
1 866 464 2424 |
| ING Novex : |
1 866 ING 2424 |
| Jevco : |
1 (514) 919 8339 |
| La Citadelle : |
1 800 361 0601 |
| L'Unique : |
0 418 654 3968 (Reverse charge) |
| La Garantie : |
1 800 361 8603 |
| Pafco (Pembridge) : |
1 877 463 2727 |
You can also by email.
Preparing your Report
You can save precious time by forwarding us all the relevant information about the loss. That can only help speed up the processing of your claim when you’ll talk to our adviser.
In order to give you better service, we need to know…
• your name
• your address
• the name of the broker you usually talk with
• the circumstances of the loss
• the date and hour of the event
• any other relevant information
Important–please specify:
• How you wish us to communicate with you: telephone or email
• The phone number where we can reach you during the day
• The phone number where we can reach you in the evening
• The email address you wish us to use
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